Replacement Policy

Damages and issues

• Y&M offers a hassle free replacement policy in case of damaged/wrong product delivery.

• In case of a damaged/wrong shipment, Y&M will bear the return shipping charges.

• Y&M will not be liable for any replacement if you don’t file your claim within 24 hours and return the product within 7 days of delivery.

• Proceed with the following steps in case of damaged/wrong product shipment:

• Whatsapp us a picture of your product with a short description of the issue at +92 3292016231 within 24 hours.

• Carefully pack the item in its original packaging.

• Our courier partner will deliver the replacement & collect the damaged/wrong shipment.  

TERMS & CONDITIONS

• We do not have a return/exchange policy due to the nature of our product. 

• All shipping charges are non-refundable.

• Items returned to us that are not eligible for an replacement will be discarded or sent back to you at your own expense.

CANCELLATIONS

We work 24/7 to process orders for speedy shipping, so cancellations are only possible if your parcel hasn’t been confirmed and processed by our warehouse team.